Why GRANADA LUXURY RED 5*?
Cleanliness
Guests consistently praised the cleanliness of the hotel, noting that it was spotless throughout. The cleaning staff received high marks for their thoroughness and attention to detail. One guest mentioned, "The hotel is spotless with excellent cleaners throughout." This commitment to cleanliness contributed significantly to the overall positive experience.
Staff
The staff at the hotel were frequently described as friendly and welcoming. Many guests appreciated their helpfulness and the positive atmosphere they created. A guest noted, "99% of staff absolutely brilliant, friendly, always had a laugh with them." This level of service added to the enjoyment of their stay.
Facilities
The hotel's facilities were highly rated, with guests enjoying the modern amenities and variety of services offered. The spa and gym were particularly highlighted as excellent, with specific staff members receiving praise. One guest stated, "The Spa and the gym are very good (Ahmed and Ozzie deserve a mention here!)." These facilities contributed to a luxurious experience.
What Guests Loved
Spotless cleanliness Friendly staff Modern amenities Excellent spa Thorough cleaning staff Welcoming atmosphere
Common criticisms
Food not hot enough Loud music Cultural bias Disruptive noise
Rooms & Comfort
Category scores
Location
