About
Nestled in Belek's stunning nature, Ela Excellence Resort Belek spans 110,000 m² of greenery, offering a beachfront escape with a 270-meter private beach. Just 35 km from Antalya Airport, it operates year-round. The all-inclusive “FeelWell” concept features gourmet dining, premium drinks, nine bars, and fifteen eateries. Everland Kids World provides themed fun and learning for ages 0–15. The 4,500 m² Elazen Spa & Wellness rejuvenates with saunas, Turkish baths, massages, and organic treatments.
Why ELA EXCELLENCE RESORT BELEK 5*?
Staff
Guests consistently praised the friendly and attentive staff, highlighting individuals like Mustafa, Umutcan, Lara, and Tayfun for their exceptional service. Many guests felt warmly welcomed and appreciated the personal touches, such as birthday surprises and attentive service. "The whole staff is welcoming and ensures that you have a great time during your stay," one guest noted.
Food
The food offerings at the resort were a highlight for many guests, with particular praise for the variety and quality. The a la carte restaurants, especially the teppanyaki and Mexican, were favorites. Guests appreciated the 24/7 availability of food and the extensive breakfast options. "The food is brilliant! Plenty of choice of starters, mains, and puddings," remarked a satisfied visitor.
Facilities
The resort's facilities were well-received, with guests enjoying the spacious pool areas and the variety of activities available. The cleanliness and maintenance of the pools were noted positively, and the water slides were a fun addition. "The pools are cleaned and maintained well," one guest mentioned, appreciating the ample room for sunbeds.
Common criticisms
Cleanliness
Some guests expressed concerns about the cleanliness of the rooms, noting issues such as dirty sheets and floors not being cleaned properly. One guest mentioned, "The room was nice and spacious but not cleaned properly; they put dirty sheets back on the bed." This was a recurring issue for a few visitors.
Atmosphere
The atmosphere at the hotel was described as lacking by some guests, who felt that the overall vibe was subdued. One guest noted, "There was no atmosphere in the hotel due to the grumpy people that were staying there." This affected their overall enjoyment of the stay.
Kids Club
While the mini club was noted as having great space and activities, some guests felt the staff lacked enthusiasm. A guest mentioned that their child felt ignored due to language barriers, stating, "The girls working have no enthusiasm in them; they are basically just there." This was a disappointment for families expecting more engaging activities.
What Guests Loved
Friendly staff Exceptional service Variety of food Quality dining Spacious pool areas Clean facilities
Common criticisms
Cleanliness Atmosphere Kids Club
Rooms & Comfort
Category scores
Location
