Why DUCALE LARA 5*?
Staff
Guests frequently praised the staff for their friendliness and attentiveness. Many noted that the staff went out of their way to ensure a pleasant stay. One guest mentioned, "Just returned from a week at Ducale, staff amazing, so friendly and attentive." The service provided by specific staff members like Aleyna was highlighted as exceptional.
Food
The food at the hotel was generally well-received, with guests enjoying the variety and taste. The a la carte restaurants, especially the steakhouse, were highly recommended. One guest stated, "Food delicious and choices plentiful, tried all the a la cartes which were superb, steak house a must." However, some guests found the buffet repetitive.
Facilities
The hotel's facilities, including the pool areas and swim-up bar, were appreciated by guests. The pools were described as vast and clean with plenty of sun loungers. A guest noted, "Pool areas vast and clean with loads of sun loungers, swim up bar a lovely addition." The cabanas were also a popular feature, though some found them pricey.
Common criticisms
Room Amenities
Some guests were disappointed with the room amenities, such as the limited number of hangers and the lack of proper cups. One guest mentioned, "There are only eight hangers. The rooms have recently been refurbished and the finish in some areas isn't the best." Issues with the pillow menu and bathroom supplies were also noted.
Food And Drink Service
While the food was generally praised, the service in the dining areas was sometimes criticized. Guests reported having to wait for drinks and found the dining experience hectic. A guest remarked, "Food - sharpen your elbows! It is feral! You get barged out the way constantly, you have to wait for drinks."
Value For Money
Some guests felt that certain aspects of the hotel did not offer good value for money. The cabanas were considered expensive, and there were complaints about the cost of late check-out. One guest expressed, "The cabana prices are expensive for what they are. It was lovely but I didn't feel it was worth it."
What Guests Loved
Friendly staff Variety of food Clean pools Swim-up bar
Common criticisms
Room Amenities Food And Drink Service Value For Money
Rooms & Comfort
Category scores
Location
