Why WHITE CITY BEACH HOTEL ADULT ONLY (16+) 4*?
Staff
Guests frequently praised the staff for their friendliness and helpfulness. Many mentioned specific staff members who went above and beyond to make their stay enjoyable. For example, Omar at the pool bar and Meleka at reception were highlighted for their exceptional service. The entertainment team, particularly Yulia, was also noted for their engaging and friendly demeanor.
Facilities
The hotel offers a wide range of facilities that guests enjoyed, including a spacious pool area with slides and a relaxing spa. The modern and stylish design of the hotel was appreciated, along with the clean and well-maintained rooms. Guests also enjoyed the themed nights and the variety of entertainment options available.
Location
Located in Alanya, the hotel provides easy access to local attractions and nightlife. Guests appreciated the proximity to Konaklı, which offers shops and restaurants. The hotel's beachfront location was particularly praised for its stunning sunset views, providing a picturesque setting for relaxation.
Common criticisms
Food
Several guests reported issues with the food, describing it as cold, tasteless, and sometimes leading to food poisoning. One guest mentioned waiting for a doctor for over an hour due to food-related illness. This issue seemed to affect multiple guests, causing concern about the hotel's dining options.
Health And Safety
There were multiple reports of guests experiencing gastric illnesses during their stay. Some guests had to seek medical attention, which was not promptly available. This issue was significant enough to cause stress and hesitation about eating at the hotel.
Environment
Some guests noted a sulfur smell that made it unpleasant to use the balcony at certain times. This issue was particularly noticeable in the early morning and late evening, detracting from the enjoyment of the outdoor space.
What Guests Loved
Friendly staff Helpful service Spacious pool area Relaxing spa Modern design Beachfront location Proximity to attractions Entertainment options
Common criticisms
Food Health And Safety Environment
Rooms & Comfort
Category scores
Location
