About
Feel at home in our welcoming hotel, offering comfort and convenience.
Why VIKING STAR HOTEL 5*?
Staff
Guests consistently praise the friendly and attentive staff at the Viking Star Hotel. Many visitors mention specific staff members by name, highlighting their exceptional service. The entertainment team, including Christina and Sommer, is particularly noted for making holidays memorable. Overall, the staff's dedication to guest satisfaction is a standout feature.
Cleanliness
The hotel is frequently described as beautiful and clean, with daily maid service ensuring rooms are well-maintained. Guests appreciate the attention to cleanliness throughout the hotel, including common areas and facilities. The recently refurbished pool area is also noted for its cleanliness and modern appearance.
Views
Guests love the stunning views of the mountains, especially at sunset. The hotel's location offers picturesque scenery that enhances the overall experience. Many guests mention enjoying these views from their rooms and common areas, adding to the relaxing atmosphere.
Common criticisms
Comfort
Some guests feel that the comfort level of the rooms could be improved. While the air conditioning is praised, the overall room comfort does not always meet expectations. A few guests mention that the beds could be more comfortable to enhance the stay.
Facilities
Although the hotel offers a wide range of facilities, some guests feel that certain areas could use further updates. The pool area has been recently refurbished, but other facilities might benefit from similar attention. A few guests suggest improvements to the gym and spa areas.
Value For Money
While many guests enjoy their stay, some feel that the hotel does not always offer the best value for money. They mention that certain services and amenities could be more competitively priced. This sentiment is not universal, but it is a point of consideration for some visitors.
What Guests Loved
Friendly staff Exceptional service Clean hotel Stunning mountain views Daily maid service Picturesque scenery Recently updated pool
Common criticisms
Comfort Facilities Value For Money
Rooms & Comfort
Category scores
Location
