Why TRENDY PALM BEACH ADULT ONLY (16+) 5*?
Cleanliness
Guests consistently praised the hotel's cleanliness, noting that both the rooms and common areas were well-maintained. One guest mentioned, "The hotel was so clean, and facilities well maintained." ("The hotel was so clean, and facilities well maintained.") The housekeeping staff ensured rooms were spotless, with daily towel changes and replenished toiletries.
Staff
The staff were frequently described as friendly and attentive, contributing to a welcoming atmosphere. A guest highlighted, "The staff were friendly and attentive. A special mention to Abdil, one of the waiters who was funny, welcoming and so good at his job." ("The staff were friendly and attentive. A special mention to Abdil, one of the waiters who was funny, welcoming and so good at his job.") Many appreciated the staff's efforts to communicate in multiple languages.
Facilities
The hotel offers a wide range of facilities that guests appreciated, including multiple pools, a spa, and various dining options. The beachfront location was a highlight, with plenty of sunbeds available. Guests enjoyed the entertainment options, such as pool aerobics and evening shows.
Common criticisms
Language Barrier
Some guests felt that the staff catered more to German-speaking guests, which led to communication challenges for English speakers. One guest noted, "The staff spoke German and were not great at English. We were completely ignored most of the time." ("The staff spoke German and were not great at English. We were completely ignored most of the time.") This sometimes resulted in slower service for non-German speakers.
Food Quality
While some guests enjoyed the food, others found it lacking in variety and quality. One review mentioned, "We tried the World Restaurant which wasn’t great, and I’ve got to say the Italian restaurant was awful… 9 courses of dread!" ("We tried the World Restaurant which wasn’t great, and I’ve got to say the Italian restaurant was awful… 9 courses of dread!") The a la carte options received mixed reviews.
Sunbed Reservation
The practice of reserving sunbeds early in the morning was a common frustration among guests. Despite the hotel's policy against this, many beds remained unoccupied for hours. A guest commented, "My only issue is with people reserving beds and not coming down till hours later." ("My only issue is with people reserving beds and not coming down till hours later.")
What Guests Loved
Hotel cleanliness Friendly staff Wide range of facilities Beachfront location
Common criticisms
Language Barrier Food Quality Sunbed Reservation
Rooms & Comfort
Category scores
Location
