About
The Byzantium Hotel is steps away from Topkapi Palace, St. Sophia, Blue Mosque, and more. Enjoy a stunning panoramic view of Istanbul from the terrace restaurant. Feel at home in Istanbul with us.
Why THE BYZANTIUM HOTEL 4*?
Location
Guests loved the hotel's prime location, which is within walking distance to major attractions like the Blue Mosque and Hagia Sophia. The proximity to historical sites makes it easy for guests to explore Istanbul on foot. Many appreciated being able to immerse themselves in the culture and history of the city without needing transportation.
Staff
The staff at the hotel received high praise for their friendliness and helpfulness. Guests mentioned specific staff members like Warishah and Erhan for their exceptional service. The staff's willingness to address issues promptly and their warm demeanor contributed positively to the guest experience.
Breakfast
The breakfast at the hotel was frequently highlighted as a positive aspect of the stay. Guests enjoyed the variety and quality of the offerings, with special mention of the breakfast crew's attentiveness. The team, led by Erhan, was noted for their kindness and efficiency in ensuring a pleasant start to the day.
Common criticisms
Room Quality
Several guests were disappointed with the quality and size of the rooms. Complaints included small, dark rooms with inadequate lighting and poor views. One guest described their room as a 'goldfish bowl' with windows facing a corridor, leading to a lack of privacy. Another guest noted issues with the bathroom fixtures and the TV placement.
Check-out Experience
The check-out process left a negative impression on some guests. One guest reported being charged for minibar items they did not consume, which led to a dispute over their passports. This incident marred their overall experience and was a significant point of dissatisfaction.
Dining Area
The dining area, particularly for breakfast, was criticized for being dark and lacking natural light. Guests felt that the basement setting detracted from the dining experience. Despite the quality of the food, the ambiance was not up to the expectations of some visitors.
What Guests Loved
Prime location Friendly staff Variety breakfast Historical proximity
Common criticisms
Room Quality Check-out Experience Dining Area
Rooms & Comfort
Category scores
Location
