About
This 5-star resort spans 65,000 m², offering diverse services for all ages. Enjoy a 230m private beach, A’la Carte dining, spa, tennis courts, water slides, and entertainment.
Why SUNRISE QUEEN LUXURY HOTEL 5*?
Location
The hotel is situated in a prime location in Manavgat, offering easy access to the beach and local attractions. Guests appreciated the proximity to the sea and the beautiful views from the hotel. Many found the surrounding area to be vibrant and full of interesting places to explore.
Facilities
Guests enjoyed the variety of facilities available, such as the pools, spa, and fitness center. The beachfront access was particularly appreciated, allowing for relaxing days by the sea. The hotel also offers a range of activities for children, making it a good choice for families.
Staff
Some guests found the staff to be friendly and helpful, contributing positively to their stay. The multilingual staff was appreciated for their ability to communicate effectively with international guests. However, experiences with staff varied, with some guests reporting less satisfactory interactions.
Common criticisms
Cleanliness
Many guests reported issues with cleanliness, noting algae around the pool and general disrepair in rooms. The lack of maintenance was a common theme, with several guests mentioning that the hotel did not meet their expectations of a 5-star establishment.
Service
Service was a major point of criticism, with guests experiencing rude reception staff and inadequate room service. Many felt that the hotel did not deliver on its advertised services, leading to disappointment.
Amenities
Several amenities were unavailable or not as advertised, leading to guest dissatisfaction. Guests noted that many facilities were closed or under construction, which was not communicated prior to their stay.
What Guests Loved
Prime location Beach access Beautiful views Variety of facilities Friendly staff Multilingual staff
Common criticisms
Cleanliness Service Amenities
Rooms & Comfort
Category scores
Location
