About
A spacious hotel offering numerous amenities and a refreshing pool.
Why SUN STAR BEACH HOTEL 4*?
Staff
Guests frequently praised the staff for their friendliness and helpfulness. Many mentioned specific staff members like Ozgur, Ramazan, and Sonjil, who were noted for making the stay enjoyable. The animation crew was also highlighted for their energy and engagement, providing entertainment throughout the day and evening.
Food
The food received mixed reviews, but many guests found it plentiful and fresh. Some enjoyed the variety, especially the burgers, chicken, and fries from the poolside bar. Breakfast was less favored, but pancakes and chocolate spread were a hit among guests.
Entertainment
Entertainment was a standout feature for many guests, with activities like aqua aerobics, water volleyball, and dancing by the pool. Evening entertainment included shows from belly dancers and traditional Turkish dancers, which were well-received.
Common criticisms
Room Conditions
Several guests noted that the rooms were basic and in need of some TLC. Issues such as insufficient towels and dated decor were common complaints. One guest mentioned the inconvenience of being in a separate block with limited facilities.
Facilities
The facilities were described as needing improvement, with some guests mentioning the lack of water dispensers and limited lift access. The beach was noted to be gravelly and less appealing compared to the pool area.
Location
The hotel's location in Mahmutlar was seen as a bit remote, with limited attractions nearby. Guests mentioned the need to travel to Alanya for more activities, which could be inconvenient for some.
What Guests Loved
Friendly staff Helpful service Plentiful food Fresh food Variety of entertainment Aqua aerobics Water volleyball Evening shows
Common criticisms
Room Conditions Facilities Location
Rooms & Comfort
Category scores
Location
