About
Smart Stay Beach Hotel in Gumbet is a top choice for travelers, offering value, comfort, and convenience. Enjoy air-conditioned rooms with a fridge and seating area, plus free internet. The hotel features a 24-hour front desk, room service, and baggage storage. Relax by the pool or enjoy a complimentary breakfast. Free parking is available. Nearby, try fish and chips at Ricks Place or Indian cuisine at local restaurants. Your comfort is their priority.
Why SMART STAY BEACH HOTEL 4*?
Staff
Guests appreciated the friendly and helpful staff, particularly mentioning Ahmed who went above and beyond to make them feel welcome. The staff's positive attitude was a highlight for many visitors, providing a warm atmosphere despite other shortcomings.
Common criticisms
Cleanliness
The cleanliness of the hotel and its surroundings was a major concern for guests. The private beach was described as dirty, with cigarette butts and empty bottles scattered around. Additionally, the path to the beach was unpleasant, with a sewer smell and dog waste along the way.
Food
The food quality at the hotel was heavily criticized, with guests finding it repetitive and not fresh. Meals often consisted of the same chicken or fish dishes, which were not appealing. Many guests chose to eat at external restaurants due to the poor food options.
Facilities
Guests found the hotel facilities to be basic and in need of updating. There was a lack of entertainment options, and the overall condition of the hotel did not meet expectations for a four-star rating. The exterior areas were particularly noted for needing improvement.
What Guests Loved
Friendly staff Helpful Ahmed
Common criticisms
Cleanliness Food Facilities
Rooms & Comfort
Category scores
Location
