Why SIDE WIN HOTEL 4*?
Location
The hotel is located in Manavgat, which is a convenient area for exploring the local attractions. Guests appreciated the proximity to the beach, although some noted issues with the beach facilities. The surrounding area offers a variety of activities and sights to see.
Facilities
The hotel offers a range of facilities including a pool, kids activities, and a spa. Guests enjoyed the availability of free parking and wheelchair access. However, some facilities like the hammam and salt room were not operational during their stay.
Common criticisms
Cleanliness
Many guests reported significant cleanliness issues throughout the hotel. Rooms were described as unsanitary, with mold and unpleasant odors being common complaints. "The hotel does not match the description at all. Totally unsanitary," one guest noted.
Service
Service was frequently criticized, with staff often described as unhelpful and lacking English skills. Guests felt ignored and unwelcome, with one stating, "Employees look like you annoyed them if you pleased them for something."
Food And Beverage
The food quality was a major concern, with limited variety and questionable hygiene. Breakfast offerings were particularly disappointing, with dirty tables and cutlery. "The quality of the food is also questionable: the tomatoes are rotten," a guest mentioned.
What Guests Loved
Convenient location Proximity to beach Range of facilities Free parking Wheelchair access
Common criticisms
Cleanliness Service Food And Beverage
Rooms & Comfort
Category scores
Location
