Why SIDE STAR RESORT 5*?
Cleanliness
Guests consistently praised the cleanliness of the hotel, noting that everything was spotlessly clean. The rooms were well-maintained, and the common areas were kept tidy. One guest mentioned, 'Everything was spotlessly clean, the staff were incredibly friendly and attentive.' (Everything was spotlessly clean, the staff were incredibly friendly and attentive.)
Food
The food at the hotel received high marks for its variety and quality. Guests enjoyed the different themed nights, such as Turkish and Mexican, and appreciated the presentation of the dishes. A guest noted, 'The presentation of some of the food was amazing, especially with the desserts stand.' (The presentation of some of the food was amazing, especially with the desserts stand.)
Staff
The staff were frequently described as friendly and attentive, making guests feel welcome and well-cared for. Many guests highlighted the exceptional service provided by the reception and restaurant staff. One guest shared, 'The waiting staff in the lobby area were super friendly.' (The waiting staff in the lobby area were super friendly.)
Common criticisms
Room Size
Some guests found the rooms to be on the smaller side, particularly for families. The balconies were also noted to be quite small, which limited outdoor relaxation space. One guest mentioned, 'We found them relatively small, the balcony was very small.' (We found them relatively small, the balcony was very small.)
Shower Quality
The showers in the rooms were a point of contention for some guests, who reported issues with water pressure and temperature control. One guest described the shower as 'piss poor,' with fluctuating temperatures. This inconsistency detracted from the overall comfort of the stay.
Restaurant Service
Service in the main restaurant was sometimes slow, particularly with drink orders. Guests noted that they often had to wait a long time for drinks, which was inconvenient during meals. One guest advised, 'I would advise taking a bottle of water with you on an evening.' (I would advise taking a bottle of water with you on an evening.)
What Guests Loved
Spotlessly Clean Well-Maintained Rooms Variety of Food Themed Nights Friendly Staff Attentive Service
Common criticisms
Room Size Shower Quality Restaurant Service
Rooms & Comfort
Category scores
Location
