Why SELECTUM COLOURS SIDE 5*?
Location
Guests appreciated the hotel's beachfront location, which provides easy access to the sea. The surrounding area offers a variety of activities and attractions for visitors. Many guests found the proximity to local shops and restaurants convenient for exploring the local culture.
Facilities
The hotel offers a wide range of facilities including a pool, spa, and fitness center. Guests enjoyed the variety of amenities such as the water park and kids' club, which are great for families. The availability of free WiFi and airport transportation was also appreciated by many.
Common criticisms
Cleanliness
Many guests were disappointed with the cleanliness of the hotel, noting that the hygiene standards were not up to par. Rooms were reportedly not cleaned regularly, with some guests mentioning that bed linens were not changed during their stay. "The hygiene in the entire hotel is poor," one guest noted, highlighting the need for improvement.
Staff
The staff received criticism for being unfriendly and having poor English skills. Several guests felt that the hotel management was ineffective and did not address their concerns. One guest mentioned, "The staff is extremely unfriendly," indicating a need for better customer service.
Food And Drink
The selection of drinks was considered poor by several guests, and the cleanliness of the restaurant was questioned. Some guests found the food to be satisfactory, but the overall dining experience was marred by dirty glasses and plates. "The glasses and plates in the main restaurant are dirty," a guest pointed out, emphasizing the need for better hygiene in dining areas.
What Guests Loved
Beachfront location Variety of activities Wide range of facilities Family-friendly amenities
Common criticisms
Cleanliness Staff Food And Drink
Rooms & Comfort
Category scores
Location
