Why ROYAL ATLANTIS ICON 5*?
Staff
Guests appreciated the friendly and efficient service provided by the hotel staff. The bell boy, Ahmet, was particularly noted for his helpfulness upon arrival. The entertainment team, especially TaHa, was praised for their hard work and friendliness. "Thank you TaHa from Entertainment Team, sorry I dont know anyone else's name but the Entertainment Team worked hard and were all very friendly." (Thank you TaHa from Entertainment Team, sorry I dont know anyone else's name but the Entertainment Team worked hard and were all very friendly.)
Common criticisms
Room Comfort
Some guests found the pillows uncomfortable, describing them as too thick and hard. Additionally, there was a lack of drawer space in the rooms, which could have been improved. "My only gripe were the pillows which were thick and like bricks. Maybe a little more drawer space could also have been provided, certainly room for this." (My only gripe were the pillows which were thick and like bricks. Maybe a little more drawer space could also have been provided, certainly room for this.)
What Guests Loved
Friendly staff Efficient service Helpful bell boy Great entertainment team Variety of food Clean facilities
Common criticisms
Room Comfort
Rooms & Comfort


Category scores
Location

