Why ROSE GARDEN PREMIUM 4*?
Staff
Guests appreciated the friendly and professional staff, particularly Victoria, the night shift receptionist, and bartenders Dr. Eren and Dr. Rustu. They were noted for their smiles, engagement, and ability to create delicious cocktails even when ingredients were limited. Their positive attitude was a highlight of many guests' stays.
Location
The hotel is situated in a beautiful area with well-maintained greenery and a soft sandy seabed. Guests enjoyed the peaceful spots to relax and the well-kept beach with a pier. The chill-out and beach bars added to the serene atmosphere, largely thanks to the efforts of the attentive staff.
Common criticisms
Food
Many guests found the food to be monotonous and often inedible, with the snack bar being the only exception. Breakfast was limited to eggs and a small selection of cheese, while lunch and dinner were described as disasters with repetitive and poorly prepared dishes. "The same dry chicken wings every day – more bones than meat," one guest noted. ("The same dry chicken wings every day – more bones than meat.")
Room Quality
Rooms were described as tiny and dark with very limited lighting. Issues such as broken beds, non-locking balcony doors, and shared balconies were common complaints. One guest mentioned, "The balcony door didn't lock, and the balcony was shared with the next room." ("The balcony door didn't lock, and the balcony was shared with the next room.")
Reception Service
The reception service was criticized for being unresponsive and unprofessional. Communication was difficult, with only the night shift receptionist being helpful. One guest's experience highlighted the lack of service when a hoodie was ruined by cleaning chemicals, and the issue was poorly handled by the staff.
What Guests Loved
Friendly staff Beautiful location Well-maintained greenery Peaceful relaxation spots
Common criticisms
Food Room Quality Reception Service
Rooms & Comfort
Category scores
Location
