Why RIVER RESORT 5*?
Location
Guests appreciated the resort's proximity to Mazama, a small but charming area. The location offers peaceful surroundings with beautiful views of meadows, trees, and mountains. It's also close enough to Winthrop for convenient access to additional amenities. The nearby Mazama Store is a favorite for its selection of groceries and essentials.
Staff
The staff, particularly Omar the camp host, received high praise for their friendliness and helpfulness. Guests felt well taken care of, with staff going out of their way to accommodate needs. One guest mentioned, "Omar, the camp host was so friendly and very helpful."
Common criticisms
Cleanliness
Several guests noted issues with cleanliness, including dirty carpets, cobwebs, and mold in the shower. One guest was particularly disappointed, stating, "The carpet was filthy. There were cobwebs everywhere." These issues detracted from the overall experience for some visitors.
Facilities
Some guests experienced problems with the facilities, such as non-functioning kitchen lights and broken furniture. One review highlighted the inconvenience of cooking by cell phone light due to a faulty fixture. Additionally, the lack of promised amenities like a BBQ and TV was a common complaint.
What Guests Loved
Beautiful location Friendly staff Peaceful surroundings Close to Mazama
Common criticisms
Cleanliness Facilities
Rooms & Comfort
Category scores
Location
