About
Modern 6-story hotel in downtown, 5 blocks from V.I.A. train station and 8 km from the airport.
Why RAMADA PLAZA 5*?
Location
Guests appreciated the hotel's central location, making it convenient for exploring downtown and accessing nearby restaurants. The proximity to the train station and airport was also noted as a plus. "If you want to stay downtown, this is a better than average place to stay," one guest mentioned.
Comfort
The rooms were described as clean and comfortable, with guests particularly enjoying the beds. One guest noted, "The bed was comfortable," while another appreciated the shower's good water pressure.
Staff
The staff received praise for their welcoming and helpful demeanor. Guests felt well taken care of during their stay, with staff going out of their way to assist, such as bringing coffee to the lobby when the hot tub was out of order.
Common criticisms
Room Facilities
Some guests were disappointed with the room facilities, noting missing supplies and a peculiar odor in the suite. The decor was described as shabby by one guest, which detracted from the overall experience.
Privacy
The design of the bathroom, featuring an open glass wall, was a concern for some guests due to the lack of privacy. This aspect surprised guests who were not expecting such a modern design choice.
Amenities
Some amenities were not fully operational during guests' stays, such as the hot tub. Additionally, the restaurant was not open for seating, limiting dining options to room service after 7:00 AM, which was inconvenient for early travelers.
What Guests Loved
Central location Comfortable beds Helpful staff Clean rooms Good water pressure
Common criticisms
Room Facilities Privacy Amenities
Rooms & Comfort
Category scores
Location
