About
Beach Club Doganay in Alanya is a top choice for travelers, offering value, comfort, and convenience in a family-friendly setting. Rooms feature flat-screen TVs, minibars, and air conditioning, with free internet access. Enjoy a pool, free breakfast, and parking. Concierge services are available. Easily visit attractions like Dimcay waterfall. Experience the best of Alanya at Beach Club Doganay.
Why BEACH CLUB DOGANAY 5*?
Location
Guests appreciated the hotel's location, which offers easy access to the beach and nearby attractions. The beachfront setting provides a picturesque backdrop, making it a pleasant spot for relaxation. One guest mentioned, "The location was nice, but the food was not very good". Despite some issues with the facilities, the convenience of the location was a highlight for many visitors.
Staff
While there were mixed reviews about the staff, some guests found the front desk personnel to be kind and helpful. The staff's willingness to assist with inquiries and provide information about the local area was appreciated. A guest noted, "The people behind the desk were very kind". However, experiences varied, with some guests encountering less helpful interactions.
Food Variety
The hotel offers a wide variety of food options, which some guests found appealing despite the quality concerns. The extensive buffet includes items like lamb, kebabs, and a selection of breads. One guest commented, "Plenty of food, just not very good food". The diversity of dishes ensures that there is something for everyone, even if the execution sometimes falls short.
Common criticisms
Room Conditions
Guests frequently criticized the outdated and poorly maintained rooms, which detracted from their overall experience. Issues such as thin, threadbare towels and rusty fixtures were common complaints. One guest described the rooms as "old and outdated," with "paper thin" walls that allowed noise to easily penetrate. These conditions led to discomfort and dissatisfaction among many visitors.
Food Quality
The quality of the food was a major point of contention, with many guests finding it subpar and sometimes inedible. Complaints included stale pastries, spoiled fruit, and low-quality buffet items. A guest remarked that the sushi was "not edible," and the beef was "all fat". These issues were compounded by reports of guests experiencing intestinal issues after dining at the hotel.
Service Standards
Service at the hotel was often described as lacking, with reports of rude and inattentive staff. Guests noted that waitstaff were unhelpful and more interested in chatting among themselves than serving. One guest recounted being told, "If you wait for me, you’ll wait forever". This lack of professionalism and attentiveness significantly impacted the overall guest experience.
What Guests Loved
Beachfront location Helpful front desk Food variety
Common criticisms
Room Conditions Food Quality Service Standards
Rooms & Comfort
Category scores
Location
