About
The destination for luxury and comfort.
Why OPIA BOUTIQUE HOTEL 4*?
Staff
Guests appreciated the efforts of certain staff members who worked hard to make their stay pleasant. For example, the reception lady Sohayla and barman Mahmoud at the pool bar were specifically mentioned for their dedication. The entertainment staff were also noted for being sweet and helpful, always trying to engage guests.
Cleanliness
The cleanliness of the rooms was a highlight for many guests. Rooms were cleaned daily, and the cleaning staff received praise for maintaining a tidy environment. This aspect contributed positively to the overall comfort of the stay.
Location
The hotel's location was convenient for guests, with the beach being just a five-minute walk away. This proximity allowed easy access to beach activities and the snack bar, which served burgers, chips, and drinks.
Common criticisms
Food
Many guests were disappointed with the food quality, describing it as minimal and repetitive. Breakfast was often just the bare minimum, and lunch and dinner lacked variety, mainly consisting of salads and some cooked chicken. This was particularly problematic for families with children. One guest noted, "Absolutely shocking food is terrible."
Language Barrier
A significant number of guests found communication difficult as many staff members did not speak English well. This language barrier led to misunderstandings and frustration, as highlighted by a guest who mentioned, "Staff don't speak English will never go back there."
Wifi
Guests were unhappy about the additional charges for WiFi, which they felt should have been included in the room rate. This was seen as an unnecessary expense and added to the overall dissatisfaction with the hotel's amenities.
What Guests Loved
Friendly staff Clean rooms Convenient location
Common criticisms
Food Language Barrier Wifi
Rooms & Comfort
Category scores
Location
