Why NATURELLA HOTEL & APART 3*?
Staff
Guests consistently praised the staff for their friendliness and helpfulness. Many noted that the staff were quick to resolve any issues, such as air-conditioning problems, and were always ready to assist with recommendations for local excursions. The welcoming nature of the staff made guests feel at home, contributing to a relaxing stay.
Breakfast
The breakfast at Naturella Hotel was a highlight for many guests. It featured a variety of options including cheeses, fresh olives, homemade pastries, and eggs. Guests appreciated the effort put into the breakfast preparation, mentioning the meticulous work of the staff. One guest particularly enjoyed the breakfast, noting the fresh ingredients from the hotel's garden.
Pool And Garden
The pool and garden areas were frequently mentioned as delightful aspects of the hotel. Guests enjoyed the clean and well-maintained pool, which was a pleasure to use. The natural garden, with its olive and lime trees, provided a peaceful atmosphere. Guests appreciated the availability of sunbeds and the serene environment.
Common criticisms
Room Condition
Some guests noted that not all rooms have been renovated, which could affect the overall experience. However, even the older rooms were described as perfectly fine and well-equipped with necessary amenities. A guest mentioned staying in an older room but found it satisfactory.
Coffee Quality
The quality of the coffee from the machine during breakfast was a common point of criticism. Guests felt that while the breakfast was generally good, the coffee did not meet the same standard. One guest specifically mentioned that the machine coffee wasn't great, despite the other breakfast offerings being enjoyable.
What Guests Loved
Friendly staff Helpful service Varied breakfast Fresh ingredients Well-maintained pool Natural garden
Common criticisms
Room Condition Coffee Quality
Rooms & Comfort
Category scores
Location
