Why MERSOY BELLAVISTA HOTEL ADULT ONLY (14+) 4*?
Location
Guests appreciated the hotel's proximity to local attractions, shops, and the beach. The central location made it easy to explore Icmeler and enjoy the surrounding amenities. Many found it convenient for accessing nearby restaurants and bars.
Common criticisms
Cleanliness
Many guests reported significant cleanliness issues throughout the hotel. Rooms were often described as dirty and poorly maintained, with some mentioning mold and cockroaches. Housekeeping services were infrequent, with some guests noting their rooms were not cleaned during their entire stay. "The room hadn’t been cleaned, there was dirt on the floors, broken furniture," one guest noted.
Staff
The hotel staff were frequently criticized for being unhelpful and rude. Language barriers were a common issue, with staff often claiming not to understand English. Guests felt ignored and unsupported, especially when trying to resolve room issues. "Reception staff showed us to our room, first impressions, dirty, dark and dingy," a guest reported.
Facilities
Facilities were often described as outdated and in poor condition. The pool area was noted for being dirty, with old cups and towels left around. Many guests were disappointed with the lack of entertainment and the early closing time of the bar. "Bar shuts at 10:30 in an all-inclusive adults hotel, that’s shocking," one guest remarked.
What Guests Loved
Central location Close to beach Near attractions Convenient for exploring
Common criticisms
Cleanliness Staff Facilities
Rooms & Comfort
Category scores
Location
