Why BARUT GOIA 5*?
Staff
Guests consistently praised the staff at Barut Goia for their friendliness and attentiveness. Many reviews highlighted specific staff members who went above and beyond, such as Onder from the Animation Team and Dilan from the buffet restaurant. One guest noted, "The management is doing a great job at taking care of this hotel! Very polite and understanding staff!". The staff's dedication to making guests feel welcome and cared for was a standout feature of their stay.
Facilities
The hotel's facilities received high marks from guests, who appreciated the variety and quality of amenities available. The pools, including water slides, were a particular highlight, with one guest mentioning, "We all enjoyed the water slides and pools - our two year old loved going down the slides on our laps.". The availability of activities such as darts, water polo, and football, along with a well-equipped kids club, ensured that there was something for everyone to enjoy.
Food
Guests were impressed with the food offerings at Barut Goia, noting the variety and quality of both the buffet and a la carte options. Themed nights at the buffet, such as Italian night, were particularly popular, with one guest stating, "The buffet served up a good choice of food and we had no complaints.". The a la carte restaurants, Olea Kitchen and Fely, were also well-received, with standout dishes like the chocolate lava cake and chicken shish being frequently mentioned.
Common criticisms
Restaurant Availability
A common criticism among guests was the limited availability of the a la carte restaurants. Many guests expressed disappointment at not being able to dine at both restaurants during their stay, as they could only be visited every three days. One guest mentioned, "Sadly after 3 attempts we were still unable to get into the Fely restaurant.". This restriction was a notable downside for those looking to experience all dining options.
Pillow Comfort
Several guests found the pillows in the rooms to be uncomfortable, describing them as too large and full of air. This issue was mentioned in multiple reviews, with guests only discovering later that they could request different pillows from reception. Despite this inconvenience, guests appreciated the overall comfort of the rooms, noting that the beds themselves were comfortable.
Beach Facilities
While the beach itself was praised for its beauty and ample sunbeds, the facilities there were noted as needing improvement. Guests reported issues with the cleanliness and maintenance of the toilet facilities, with instances of missing soap and toilet paper. Additionally, the crowded shuttle bus to the beach was a source of discomfort for some, leading them to walk back instead.
What Guests Loved
Friendly staff Excellent facilities Great food variety Themed buffet nights
Common criticisms
Restaurant Availability Pillow Comfort Beach Facilities
Rooms & Comfort
Category scores
Location
